Statute of the Parker PREMIER DISTRIBUTOR
COMMITMENTS AND RESPONSIBILITIES
- Provide an impeccable customer service and operate in such a way as to guarantee its complete satisfaction.
- Make available the complete range of Parker products in order to meet customer needs.
- Ensure that all staff have completed Parker related product training programs and use advanced technology equipment.
- To operate in accordance with an ISO 9000 certified Quality Management System.
- Offer the best value solution by adopting Parker's innovative solutions.
- Stay in close contact with Parker to ensure that all information relating to product developments, improvements to their features and new products is promptly communicated to customers.
- Develop long-term, high-quality customer relationships. Provide the necessary assistance and promptly respond to any queries and requests for information.
- Adopt a culture of continuous improvement in order to improve our productivity and the profitability of our customers.
- Offer, where required, all of our - and Parker's - value-added services.
- To continuously develop our processes, systems and equipment to ensure that Parker's criteria are met.
OUR TAILOR-MADE SERVICES FOR ANY NEED
RELIABILITY, DISTRIBUTION AND ASSISTANCE
Batistoni srl provides its skills in design and production areas, thanks to the advice of specialized and updated team.
About usSolutions and products
for industry since 1981
WhereOur headquarter and Parker store
Opening timeClosing days
and our timetables
CertificationUNI EN ISO 9001
DNV GL ISO 14001.