Batistoni S.r.l. / Services / Parker Premier Distributor
Statute of the Parker PREMIER DISTRIBUTOR
COMMITMENTS AND RESPONSIBILITIES
- Provide an impeccable customer service and operate in such a way as to guarantee its complete satisfaction.
- Make available the complete range of Parker products in order to meet customer needs.
- Ensure that all staff have completed Parker related product training programs and use advanced technology equipment.
- To operate in accordance with an ISO 9000 certified Quality Management System.
- Offer the best value solution by adopting Parker's innovative solutions.
- Stay in close contact with Parker to ensure that all information relating to product developments, improvements to their features and new products is promptly communicated to customers.
- Develop long-term, high-quality customer relationships. Provide the necessary assistance and promptly respond to any queries and requests for information.
- Adopt a culture of continuous improvement in order to improve our productivity and the profitability of our customers.
- Offer, where required, all of our - and Parker's - value-added services.
- To continuously develop our processes, systems and equipment to ensure that Parker's criteria are met.
OUR TAILOR-MADE SERVICES FOR ANY NEED
RELIABILITY, DISTRIBUTION AND ASSISTANCE
Batistoni srl provides its skills in design and production areas, thanks to the advice of specialized and updated team.
